Online Terms and Conditions of Use

IMPORTANT - PLEASE READ CAREFULLY:

This is a legally binding contract (the “Agreement”) between you and PricewaterhouseCoopers Limited ("PwC")governing your use of the PwC’s ePay service web site (the “Web Site”). The Web Site is a means by which you can obtain your salary information from PwC. This Agreement only governs your use of the Web Site – it does NOT govern any services. Any terms and conditions related to Payroll and/or Tax or other Services are the subject of various professional standards and regulations as well as a separate agreement between the appropriate member firm of the worldwide network of PricewaterhouseCoopers firms and entities (each of which is a separate and independent legal entity, and hereinafter referred to as “PwC Firm” or “Affiliate”) and your employer.

By ticking the acknowledgement box “Yes, I accept” and by clicking the “Agree” button at first login, you represent in your personal capacity that you accept all of the terms and conditions of this Agreement without modification or variation. If you do not agree to be bound by this Agreement in its entirety, please do not proceed any further and exit the Web Site.

The persons allowed to access the Web Site are employees of a company client for whom a member Firm of the worldwide network of PwC has agreed to provide payroll and/or PwC’s ePay services (referred to as “Client Employees”); and PwC has agreed to allow Client Employees to access this Web Site. You may only use the Web Site if you are a Client Employee. Your access to and use of online salary information provided through the Web Site is subject to the following terms and conditions:
  • Online Services
  • Indemnification
  • Disclaimers and Assumptions of Risk
  • Limitation of Liability
  • Term and Termination
  • General

1. Online Services

    1.1 Online Services.
    Unless expressly stated otherwise, the Web Site is provided for general information purposes only. The Web Site allows you to access your salary information. No services will actually be performed through the Web Site. The Web Site does not constitute the provision of other services, (e.g. Corporate Tax Services and Consulting Services), but only enables the provision of information by PwC. The Web Site should not be used as a substitute for consultation with professional tax, accounting, legal or other suitably qualified advisors. Before making any decision or taking any action, you should consult with PwC Firm or an applicable professional advisor who has been provided with all pertinent facts relevant to your particular situation. Given the changing nature of laws, rules and regulations and the inherent hazards of electronic communication there may be delays, omissions or inaccuracies in the information presented on this Web Site.

    1.2 Eligibility.
    You may use the Web Site under these terms and conditions provided that you are a Client Employee. If you do not qualify under the foregoing eligibility requirements, you cannot use the Web Site. You warrant that all information provided by you in connection with using the Web Site is true, accurate and up-to-date and you agree to notify us of any changes necessary to your user profile on the Web Site to ensure that such information is true, accurate, complete and up-to-date at all times. PwC reserves the right, acting in its sole discretion, to accept, reject or cancel your ability to enter and use this Web Site.

    1.3 Security.
    You will be required to enter your username and password every time you wish to access the Web Site. Your username and password are personal to you and non-transferable, and you shall maintain them in strict confidence and will not communicate them to anyone else or allow anyone else to use them. YOU ARE RESPONSIBLE FOR ALL USE OF THE WEB SITE MADE USING YOUR USERNAME AND PASSWORD, REGARDLESS OF THE IDENTITY OF THE PERSON MAKING SUCH USE, AND PWC AND ITS OFFICERS, DIRECTORS, PARTNERS, PRINCIPALS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS AND SUPPLIERS WILL NOT HAVE ANY RESPONSIBILITY OR LIABILITY IN CONNECTION WITH ANY UNAUTHORIZED USE OF THE USERNAMES OR PASSWORDS OR ANY UNAUTHORIZED USE OF OR WITHIN THE WEB SITE. If you become aware of a breach of security with respect to your password or of any other breach of security, you will immediately notify PwC. Your access to or use of the Web Site may be immediately suspended with or without notice by PwC at any time for any reason.

    1.4 Restrictions.
    Except as otherwise expressly permitted under this Agreement, you may not do any of the following, nor may you authorize any third party to do any of the following with respect to the Web Site, including without limitation any of its related technology and databases:

    (a) Access or use any portion except for the purposes expressly stated in this Agreement;
    (b) Reproduce or copy any portion;
    (c) Modify or create any derivative works;
    (d) Decompile, disassemble, reverse engineer, or otherwise attempt to derive the related source code;
    (e) Redistribute, encumber, sell, rent, lease, use for service bureau purposes, sublicense or otherwise transfer any related rights; or
    (f) Remove or alter any related trademark, logo, copyright or other proprietary notices, legends, symbols or labels.

    1.5 Linking.
    You may not link to the Web Site from any website without PwC’s prior written consent. If and where the Web Site provides links to any third party website, such website may not be under PwC’s control and accordingly PwC will have no responsibility for, and does not make any representations or warranties with respect to, such website or any content, products or services in connection therewith, and PwC does not endorse any of the same.

    1.6 Compliance with Laws.
    You will comply with all applicable domestic and foreign laws, rules and regulations in connection with your use of the Web Site provided hereunder.

    1.7 Changes to Web Site.
    PwC may amend this Agreement at any time and reserves the right to change without notice, at its sole discretion, the content, presentation, performance, functionality and availability of the Web Site. Where PwC amends this Agreement, then upon posting on the Web Site, the new terms including price are automatically effective and binding on you. If you do not wish to accept such amendment, you should immediately cease to use the Web Site. This Agreement may not be otherwise amended. No waiver by PwC of any term or condition of this Agreement will be effective unless made in writing.

    1.8 Ownership.
    All right, title and interest in and to the Web Site, including without limitation all information and related technology, shall remain with PwC and/or its licensors (except with respect to content placed on the Web Site by you and certain other third parties), and you shall have no rights in the Web Site or any of PwC’s other intellectual property. You acknowledge such ownership and intellectual property rights and will not take any action to jeopardize, limit or interfere in any manner with PwC’s or its licensors’ ownership of or rights with respect to the same.

    2. Indemnification

    To the maximum extent permitted by applicable law, you agree to defend (at the indemnified party’s option), indemnify and hold PwC and its respective officers, directors, partners, principals, employees, licensors, agents, Affiliates, suppliers and insurers harmless from and against any and all losses, damages, liabilities, costs (including reasonable attorneys’ fees) and expenses in connection with any claim arising out of or in connection with any content or information posted or transmitted by you using the Web Site or that otherwise arise out of your use of the Web Site or that of any other third party who is given or gains access to the Web Site due to your action or inaction. At any time, PwC has the right to forgo the indemnification and assume the defence of any claim. Notwithstanding the foregoing, it is not the intent of the parties to affect the rights of PwC’s insurers to assume the defence or settlement of any claim against PwC for which insurance coverage is sought under any PwC policy.

    3. Disclaimers and Assumptions of Risk

      3.1 General Disclaimer.
      THE WEB SITE AND CONFIDENTIAL INFORMATION PROVIDED TO YOU HEREUNDER ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PWC AND ITS OFFICERS, DIRECTORS, PARTNERS, PRINCIPALS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS AND SUPPLIERS DISCLAIM ALL WARRANTIES WITH RESPECT TO THE SAME, EXPRESS, IMPLIED AND STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, NON-INFRINGEMENT, NON-INTERFERENCE, ERROR-FREE SERVICE AND UNINTERRUPTED SERVICE. THIS AGREEMENT IS NOT AN OFFER OF ANY FINANCIAL OR OTHER GOODS OR SERVICES EXCEPT FOR THOSE EXPLICITLY LICENSED HEREUNDER. PWC TAKES NO RESPONSIBILITY FOR MONITORING OR REGULATING THE RELATIONSHIP BY AND AMONG YOU AND ANY OTHER PERSONS WHO USE THE WEB SITE PROVIDED HEREUNDER.

      3.2 Downtime, Data Loss and Security.
      You understand and agree that no representation or warranty is made with respect to the functionality or availability of the Web Site, and that all or any portion(s) of the Web Site may for a variety of reasons be unavailable to you for use either temporarily or permanently without notice. You further agree and understand that information and data related to the Web Site may be irretrievably lost or destroyed at any time, and it will be your responsibility to make all necessary copies and backups of any appropriate information and data posted to or obtained or available from the Web Site. You agree that PwC, its respective officers, directors, partners, principals, employees, licensors, agents, Affiliates and suppliers will not have any liability due to your inability to access the Web Site, any portion thereof or any related data or information, and will not have any liability in connection with the loss or destruction of any such data or information. You understand and acknowledge that no web site or network is immune from unauthorized access. Accordingly, PwC will not have any liability or responsibility in connection with any unauthorized access to the Web Site. You understand and agree that the Web Site may be unavailable due to scheduled maintenance. PwC reserves the right to prevent or limit access to the Web Site for security, upgrades or other reasonable purposes.

    4. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PWC NOR ITS OFFICERS, DIRECTORS, PARTNERS, PRINCIPALS, EMPLOYEES,AFFILIATES, AGENTS, LICENSORS OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS OR REVENUES, GOODWILL, WORK STOPPAGE, SECURITY BREACHES, VIRUSES, COMPUTER FAILURE OR MALFUNCTION, USE, DATA OR OTHER INTANGIBLE LOSSES OR COMMERCIAL DAMAGES, EVEN IF ANY OF SUCH PARTIES ARE ADVISED OF THE POSSIBILITY OF SUCH LOSSES, ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT, THE WEB SITE, THE USE OF OR INABILITY TO USE THE SAME, OR ANY OTHER SUBJECT MATTER HEREOF. IN ADDITION, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PWC NOR ITS OFFICERS, DIRECTORS, PARTNERS, PRINCIPALS, EMPLOYEES, AFFILIATES, AGENTS, LICENSORS OR SUPPLIERS WILL BE LIABLE FOR ANY LOSS OR DAMAGE SUFFERED BY YOU WHICH ARISES OUT OF OR IN CONNECTION WITH ANY INFORMATION OBTAINED BY YOU VIA OR IN CONNECTION WITH THE WEB SITE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE AGGREGATE LIABILITY OF PWC, ITS OFFICERS, DIRECTORS, PARTNERS, PRINCIPALS, EMPLOYEES, AFFILIATES, LICENSORS, AGENTS AND SUPPLIERS UNDER THIS AGREEMENT OR IN CONNECTION WITH ITS SUBJECT MATTER EXCEED FIVE THOUSAND U.S. DOLLARS ($5,000).

    5. Term and Termination

    PwC may, without terminating this Agreement, suspend the provision of the Web Site in whole or in part until further notice without warning for any reason. All terms and condition of this Agreement that are intended by their nature to survive termination of this Agreement shall survive termination and remain in full force, including but not limited to the terms and conditions concerning any disclaimers, intellectual property rights, duties of confidentiality, limitations of liability, duties of indemnification, and provisions regarding resolution of differences. Although each party's further rights and obligations cease immediately on termination of this Agreement, termination does not affect a party's accrued rights and obligations at the date of termination.

    6. General

      6.1 Governing Law, Jurisdiction and Venue.
      This Agreement will be governed by and construed in accordance with applicable laws of the Hong Kong Special Administrative Region of the People’s Republic of China. Each party irrevocably consents to the exclusive jurisdiction and venue of the Hong Kong courts in connection with any dispute or claim arising under this Agreement. Each party waives any right that it may have to assert that such forum is not convenient. Each party agrees not to demand a trial by jury in any action, proceeding or counterclaim arising out of or relating to this Agreement.

      6.2 Conflict; Severability.
      In the event of any conflict between this Agreement and any procedures or requirements set out in the Web Site, the provisions of this Agreement will prevail. If any provision of this Agreement is held to be invalid, void or illegal, it will be severed from this Agreement and will not affect, impair or invalidate any other provision, and it will be replaced by a provision which comes closest to such severed provision in language and intent without being invalid, void or illegal.

      6.3 Assignment.
      You may not assign, transfer, change or otherwise seek to deal with any rights or obligations under this Agreement without the prior written consent of PwC. PwC may without consent assign this Agreement.

      6.4 No Implied Waiver.
      No right under this Agreement or breach hereof may be waived except in writing signed by the parties hereto. The failure of either party to require performance of any provision of this Agreement will not be construed as a waiver of such party’s rights to insist on performance of such provision or any other provision at some other time.


    PRIVACY STATEMENT

    PwC's ePay System

    This Statement was last updated on 2021



    1. Introduction

    PricewaterhouseCoopers ("PwC", "we", "us", or "our") is strongly committed to protecting personal information. This Statement describes why and how PwC collects and processes personal data through PwC’s ePay System (ePay, or this Site/Application) and provides information about individuals’ rights in relation to personal data.

    This Statement applies to personal data provided to us by you. When collecting and using personal data our policy is to only collect what we need and to be transparent about why and how we process personal data. We may use the personal data provided in connection with ePay for any of the purposes described in this Statement or as otherwise stated at the point of collection.

    You are visiting this Site/Application as you are one of the following:
    • Visitor
    • Subscriber /Registered account user
    • PwC employees in connection with your role at a PwC member firm
    • PwC client’s employees or authorized users

    This Statement relates only to ePay. It does not relate to other products, services or sites of PwC or any other party.

    2. Data controller information

    The data controller is the entity with primary responsibility for the protection of personal information. The data controller of the personal information collected in connection with ePay is:
    PwC entity(Hong Kong): Pricewaterhousecoopers Limited
    Address: 19/F, Tower A Manulife Financial Centre 223-231 Wai Yip Street Kwun Tong, Kowloon Hong Kong, PRC
    Contact: Selina Lee (selina.ch.lee@hk.pwc.com)
    PwC entity(China): PricewaterhouseCoopers Consultants (Shenzhen) Limited
    Address: 34/F., Tower A, Kingkey 100, 5016 Shennan East Road, Luohu District, Shenzhen 518001, PRC
    Contact: Fengping Gan (fengping.gan@cn.pwc.com)

    3. Definitions

    In this Statement, we use the following terms:
    “this Site/Application” refers to ePay and is designed to provide a secure platform for PwC’s clients, to view, export & print their own payslip records & payroll summary.
    “Personal data” or “personal identifiable information” or “personal information” refers to any information or data (in a form in which access to or processing is practicable) relating directly or indirectly to a living or natural individual from which independently or in combination with other information it is practicable for the identity of the individual to be directly or indirectly ascertained or for the activity of the natural person to be directly or indirectly ascertained.

    “Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, transferring, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

    “PwC, we, us and our” refer to the PwC network and/or one or more of its member firms. Each member firm in the PwC network is a separate legal entity. For a list of PwC firms see https://www.pwc.com/gx/en/about/corporate-governance/legal-entities.html. For countries and regions in which PwC firms operate see http://www.pwc.com/gx/en/about/office-locations.html.

    4. Collection of personal data and purposes of collection

    In order for you to use this Site/Application, your employer and/or you will need to provide us or allow us to collect certain necessary personal information as set out below, for the purpose of the following business functions:

     Business Function  Necessary personal information to be collected
    To provide the PwC Services under the PwC ePay system to allow individuals to view, export & print your own payslip records & payroll summary, and to
    • Upload Company Information
    • Upload User Information
    • Upload Payslip Information
    • Total Reward Document
    • Analysis Report
    • Other Document
    • Upload Company Information: Company?Name and Description
    • Upload User Information: Login User ID, Employee ID, ID Card No. or passport No., English Name, Chinese Name, Mobile No, Email Add, Currency, Bank Account No., Location, Department Code/Cose Center
    • Upload Payslip Information: Company Name, Period, Name, Employee ID, Department, Month, Currency, Service Month, Date of Joining, Last Employment Date, Payroll Location, Monthly Actual Base,Intern Payment, Monthly Allowance, Monthly Bonus, Overtime Pay, Sponsor Allowance, Before Tax Adustment, Housing Fund, Unemployment Fund, Medical Insurance, Total Income – Before Tax, Individual Income Tax, Child Education, Continuing Education, Residential Mortgage Interest, Rental Expense, Elderly Care

    We will also use the personal information collected above for the following purposes:

     Data use purposes:
     1.To maintain the security of the service
    • Authenticating the identity of users, authorising access to this Site/Application (including preventing unauthorised access) and for other security-related purposes, including system monitoring.
     2. To operate, administer, manage and improve this Site/Application
    • Administering this Site/Application, troubleshooting issues and identifying areas of improvement.
     3. To maintain our administrative or client relationship management systems
    • Where you are a business contact of ours, we will include your business contact details in our administrative or client relationship management systems, contact you in relation to the services and we may send you other material relevant to your interests (provided we have appropriate permission from you to do this, as required by laws).
     4. To analyse how this Site/Application and associated services perform
    • We may analyse how this Site/Application and associated services perform by reviewing the user data we capture.

    You may choose not to provide all the information requested above, in which case If the user does not provide all information or only some information, we may not be able to continue to provide the services.
    You may also choose to provide additional information to us, for instance, as part of the registration process, register a user account, and/or create and update your user profile.

    If you are providing personal data of other individuals, please make sure that
    (i)the personal data is from a legitimate and lawful source;
    (ii)the other individuals are aware of the purpose(s) for collecting his/her personal data and all other relevant arrangement described in this Statement relating to the processing and use of personal data, and that he/she has consented to such disclosure and data processing.

    We may contact you to inquire and confirm with you in relation to (i) and (ii) above. If you receive such an enquiry from us, please kindly assist and provide us with prompt response. We may have to discontinue your use of this Site/Application if we are unable to obtain the verification needed.

    For personal information collected from Mainland China:

    Please note that the following categories of necessary personal information to be collected are considered to be sensitive under current relevant rules in Mainland China :
    • Your ID Card No. or passport No
    Your personal financial information above including Bank Account No., income, Pay Information (including allowances and bonus), tax or insurance information, mortgage and rental information, salary details

    By using this Site/Application and providing personal information to us, you acknowledge that you have read this Statement, and explicitly consent to the collection, use and disclosure of such personal information by PwC and any third party recipients (as set out in section 6 of this Statement), including with respect to sensitive personal data described above and international transfers to countries outside where you are located.

    If you do not agree with the terms in this Statement or have concerns about the categories of personal data, we require from you, please do not provide any personal information to us without contacting us.

    5. (Applicable only to personal information collected from European Economic Area) Our legal grounds for processing personal data

    Applicable laws may require us to set out in this Statement the legal grounds on which we rely in order to process your personal information. In such cases, we rely on one or more of the following processing conditions:
    • our legitimate interests in the effective delivery of information and services to you and in the effective and lawful operation of our businesses and the legitimate interests of our clients in receiving professional services from us as part of running their organization (provided these do not interfere with your rights);
    • our legitimate interests in developing and improving our businesses, services and offerings and in developing new PwC technologies and offerings (provided these do not interfere with your rights);
    • to satisfy any requirement of law, regulation or professional body of which we are a member (for example, for some of our services, we have a legal obligation to provide the service in a certain way); or
    • to perform our obligations under a contractual arrangement with you.


    6. Transfers of personal data

    PwC is a global network with member firms and third party service providers located around the world. Your personal information may be transmitted and stored outside the country or region where you are located. PwC member firms, our service providers and sub-processors they engage may use servers and other resources in various countries and territories to process your information. This includes countries outside the European Economic Area (EEA) and countries that do not have laws that provide specific protection for personal information.

    For personal information collected from Mainland China:
    Since we provide products or services through resources and servers all over the world, this means that after obtaining your authorized consent, your personal information may be transferred outside of the country where you use the Application.

    Such jurisdictions may have different data protection laws. In such cases, in addition to complying with local applicable laws, we will enter into contract or other legally effective documents with the recipients of personal data, to ensure that your personal information is adequately protected. For example, we will ask for your consent to transfer personal information across borders, or implement appropriate security measures before cross-border data transfer. Your personal data as set out in section 4 above may be transferred to, processed by and stored with the following classes of transferees/categories of recipients for the purposes as described in this Statement:

    (a) Recipients of personal data: other PwC member firms
    We may share personal data with other PwC member firms where necessary in connection with the purposes described in this Statement. For example, when providing services to a client we may share personal information with PwC member firms in different territories that are involved in providing services to that client.

    (b) Recipients of personal data: third party providers
    We may transfer or disclose the personal data we collect to third party contractors, subcontractors, and/or their subsidiaries and affiliates. Third parties support the PwC network in providing its services and help provide, run and manage IT systems. Examples of third party contractors we use include providers of identity management, website hosting and management, data analysis, data backup, security and cloud storage services. The servers powering and facilitating our IT infrastructure may be located in secure data centres around the world, and personal data may be stored in any one of them.
    It is our policy to use only third party providers that are bound to maintain appropriate levels of security and confidentiality and process personal information only as instructed by PwC pursuant to the contract between PwC and such third party providers. Subject to the foregoing, third party providers may also use their respective subsidiaries and affiliates, and their own third party subcontractors that have access to personal data (sub-processors) to meet purposes of disclosure and/or transfer.

    (c) Other recipients of personal data
    We may also disclose personal information under the following circumstances to the extent permitted under applicable laws:
    • with professional advisers, for example, auditors and law firms, as necessary to establish, exercise or defend our legal rights and obtain advice in connection with the running of our businesses. Personal data may be shared with these advisers as necessary in connection with the services they have been engaged to provide;
    • when explicitly requested by you;
    • when required to deliver publications or reference materials requested by you;
    • when PwC is involved in a merger, acquisition, or sale of all or a portion of its assets (provided the recipient agrees to be bound by the terms of this Statement);
    • with law enforcement or other government and regulatory agencies or with other third parties as required by, and in accordance with, applicable law and regulation; and/or
    • occasionally, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable laws and regulations, to investigate an alleged crime or to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable laws and regulations. This includes disclosures outside the country or region where you are located.
    For personal information collected from European Economic Area only:
    Where we collect your personal information within the European Economic Area, transfer outside the European Economic Area will be only:
    • to a recipient located in a country or region which provides an adequate level of protection for your personal information; and/or
    • under an agreement which satisfies EU requirements for the transfer of personal data to data processors or data controllers outside the EEA, such as standard contractual clauses approved by the European Commission.

    7. Security of personal data

    We adhere to internationally recognised standards of technology and operational security in order to protect personal information from loss, misuse, alteration and destruction. Only authorised persons are provided access to personal information collected via this Site/Application. These individuals have agreed to maintain the confidentiality of this information. We have a framework of policies and procedures in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the data we hold secure.

    Although we use appropriate security measures once we have received your personal data, the transmission of data over the internet (including by email) is never completely secure. We endeavor to protect personal data, but we cannot guarantee the security of data transmitted electronically over the Internet.

    Where a personal information security incident arises, we shall respond to the incident, assess the likely impact of the incident, and take necessary actions to bring the incident under control. Where necessary, we will report to the appropriate authority and notify you of the incident as may be required under applicable laws and regulations.

    8. Cookies

    Cookies may be placed on your computer or device whenever you visit the Site/Application. Cookies are small text placed on our device that assist us in providing a more customised experience and to analyse your use of this Site/Application.
    If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, you can refuse a cookie, however some functionality may be impaired.
    You can always delete cookies if you wish via your browser’s setting.

    9. Retention of personal data

    It is our policy not to retain personal data longer than is necessary for the fulfilment of the purposes for which the data are to be used. We will retain personal information on our systems for as long as we need it, given the purposes for which it was collected, or as required to do so by laws. Personal data may be held for longer periods where extended retention are agreed or are required by laws or regulations or professional standards and in order to establish, exercise or defend our legal rights.

    10. Children

    We are committed to protecting children’s privacy. This Site/Application is not intentionally designed for or directed at children, and we do not knowingly collect or store personal information about children. In the case of collecting personal information of a child in Mainland China under the age of 14 (i.e. a minor), we will only use or publicly disclose such information if we have obtained explicit consent of the minor's parent or guardian. We will protect the confidentiality and security of Children's personal information in accordance with relevant applicable laws and regulations.

    11. Your rights in relation to your personal data

    You may have certain rights under applicable laws and regulations in relation to the personal data we hold about you, including:
    • Right to enquiry and request for copy of certain categories of personal data, including basic information, identification information, health information (if applicable) and education information;
    • Right to update/correct your personal data which is inaccurate;
    • Right to request deletion of your personal data;
    • Right to request cancelation of your account; and
    • Right to withdraw consent to processing your personal information (to the extent such processing is based on consent and consent is the only permissible basis for processing). Should your consent withdrawal be effective, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the processing of personal information previously based on your authorization.
    If you are an individual based in the EEA and GDPR is applicable to PwC in providing the PwC Services in question, you may be entitled to additional rights.

    12. Deactivate your account

    Users of this Site/Application may request their account be deactivated at any time by sending their request to Selina Lee(selina.ch.lee@hk.pwc.com), Fengping Gan(fengping.gan@cn.pwc.com). We will respond to your request within the time required under applicable laws.

    13. Contact us

    If you wish to submit a request to exercise your rights, under applicable privacy law, or have questions about how your information is handled at any time, or to make complaints, please send your request to our Privacy Team https://www.pwccn.com/en/privacy-team-contact-form.html or https://www.pwchk.com/en/privacy-team-contact-form.html. When requested, and provided that it is practical and commercially feasible to comply with the request, we will respond to your request after we have verified your identity:
    • within 15 working days for personal information collected from Mainland China; or
    • such time frame as prescribed under applicable laws for other personal information.
    For personal information collected within Mainland China, should you have any concerns with any matter in respect of this Statement, you may also approach members of the PwC team who is providing you or your organization with access to this Site/Application to discuss.
    Any unresolved dispute arising from or in connection with this Statement shall be resolved in accordance with the agreement (if applicable) between you/your organization and the PwC firm responsible for providing you with access to this Site/Application.

    14. Changes to this Statement

    We may need to update this Statement from time to time to comply with applicable laws and regulations or other legitimate purposes. We may also separately advise you about the change. Subject to obtaining your explicit consent as may be required by applicable laws, the new modified privacy statement will apply from that revision date. Therefore, we encourage you to review this Statement periodically to be informed about how we are protecting your information.